FAQs

How long will my order take to arrive? Because our products are handmade, orders take 3-4 business days to ship out, plus 3-5 business days to be delivered. We appreciate your patience as we grow.

Do you have vegan and sugar-free options? Not at the moment but we are sure working on it.

Is your Dulce de Leche 100% organic? Yes, it's certified organic. 

Are you alfajores 100% gluten free? Yes, in our kitchen we don't use any other flour that's not almond, coconut or tapioca flour.

What is your refund policySince our alfajores are made-to-order, we do not accept returns but if there's an error with your order please email us at sales@dolccelina.com. If your Dulce de Leche jar arrived broken, we are more than happy to send you a new jar at no cost to you.

Where can I buy DolccelinaAt this time, we are only available through our website. If you're interested in selling our goodies, please email us at sales@dolccelina.com

Do I need to refrigerate my alfajores? Even though they are shelf-stable, our alfajores should be refrigerated to keep fresh longer. Consume within two weeks for best taste. 

Do I need to refrigerate the dulce de leche? How long does it last? Yes, please refrigerate after opening. Best to consume within 2 months. 

 

 

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